How I work

My take on elearning

I believe elearning done right offers an incredible way to design mobile, personalized, and self-paced training.

Regarding online training approaches, I truly believe in simulations. I think building your own understanding of the world by experiencing and reflecting on it is, in most cases, the best way to learn. I also believe learning should be active, and appeal to already acquired knowledge.

This is why I think the format of a course should be flawless. So its substance can shine. And this is also why I’m so concerned with usability.

Concerning the future of elearning, I think most of the tools I use on regular basis, such as Articulate Storyline or Adobe Captivate, will and should evolve to offer more immersive experiences. In the meantime, I’m learning how to use Maya and Unity to try to attain this high level of immersion.

Work philosophy

I’m hired by companies but I work for learners. I listen to the needs of both to create tailor-made solutions that best meet their expectations.

I believe designing learning experiences is above all about a mindset. Wanting to help learners improve their knowledge and skills in the best possible way. This mindset is then turned into a process, which contains practical tools for each step.

I use my own variation of the Design Thinking method, which I tweaked and refined over time.

My process

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Creating the best learning experience is like figuring out a puzzle. You’ve got all the pieces in front of you, you simply have to identify them and find the best way to make them fit together. Here are the pieces I’m always looking for:

Goals of training

Why does the company need to train its employees? What is the broader scope of this training? What behavior do they need to change? In order to do what? How can we measure it?

Characteristics of learners

Who are they? How do they work? What do they already know? How do they learn? What do they like? What do they dislike? What do they need to achieve their goals?

Training requirements

In relation to the objectives of the training, what content is absolutely mandatory? Does it need to be in a specific format? Accessible on all devices? Offline? Should it contain assessments? When does it need to be available?

Learning strategy

What learning approach is most suitable for these specific learners, in this specific context, with these specific goals?

Learning is context-specific. This means you can have 3 out 4 pieces being the same in 2 projects, but end up with completely different solutions.

Once I identified these elements, I build a prototype that fits them all. Then I test it with learners, and adapt it according to feedback. I go back and adjust each and every piece if needed, until the training meets all expectations.

Programs I use

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Articulate Storyline

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Adapt

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Twine

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Camtasia Studio

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After FX

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Captivate

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Character Animator

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Illustrator

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Photoshop

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Premiere Pro